Frequently Asked Questions
Everything you need to know about your Mercedes-AMG Petronas F1 Team gear.
How long will it take for my order to arrive?
Standard shipping typically takes 3-5 business days within the UK and Europe, while international deliveries may take 7-14 business days depending on customs processing.
Can I return a personalized item?
Items that have been personalized, such as custom-printed driver jerseys or heritage pieces with specific names, are non-returnable unless there is a manufacturing defect.
Are the products sold here official team merchandise?
Yes, this is the official store. All products, including team-wear, fan apparel, and limited-edition collectibles, are 100% authentic Mercedes-AMG Petronas F1 Team licensed goods.
Do you offer international shipping?
We ship to over 150 countries worldwide. Please note that international orders may be subject to local import duties and taxes which are the responsibility of the customer.
How should I care for my technical team-wear?
To preserve the quality of technical fabrics and heat-sealed logos, we recommend washing items inside out at 30°C and avoiding the use of a tumble dryer.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.